Mission Statement

Mission Statement

Our mission is quite simple – To provide a safe, efficient and customer focused airport to serve the Greater Rochester area.

We live by these core values:

Safety - Everyone's responsibility
Openness - Everyone has a voice
Accountability - Success depends on ownership of our actions and outcomes
Respect - Honor our customers and each other
Integrity - Honest and ethical in everything we do
Nice - Be kind and smile
Growth - Committed to developing the company ond ourselves

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EmployeesOur history in the aviation industry clearly illustrates our commitment to top notch service. Rochester entrepreneur Anthony J. Costello launched USAirports cargo and hangar services in 1986. In 1999, he expanded the business with the creation of USAirports FBO. During that same year, Monroe County turned over the management of its 300,000 gallon jet fuel farm at the Greater Rochester International Airport to USAirports.

Today, more than 80 employees proudly provide a full range of FBO services – from fueling and de-icing to GSE and aircraft maintenance – to commercial airlines, corporate customers and thousands of transient jets annually.

It is our pleasure to be of service to you.

We currently offer a range of services:

Into-Plane Fueling

USAirports provides high quality, aviation fuel handling on behalf of airlines, airports and fuel suppliers. We provide our customers with safe, efficient, independent into-plane fuelling services whilst consistently delivering on-time performance. USAirports operates to the highest industry standards on Health, Safety and Environment. Our policies and procedures have been developed in accordance with the Air Transport Association (ATA) 103 Specification.

Air Cargo Handling

USAirports offers Cargo Ramp Handling Services for both Narrow and Wide Body aircraft. We operate a large fleet of modern Ground support equipment capable of supporting multiple cargo operations without the cross utilization of equipment. Our fully trained staff offers Cargo Unloading and Break Down, Cargo Buildup and Loading, Cargo Aircraft Parking, Pushback and Towing, Crew Transportation and Aircraft De-icing.

Facility Development and Management

USAirports is specialized in the design and development of aircraft hangars, offices and cargo facilities. USAirports has developed and managed over 469,000 sq. ft. of cargo warehouse, 2,175,000 sq. ft. of aircraft apron, 120,000 sq. ft. of aircraft hangar and 24,000 sq. ft. of corporate office space at numerous airports within the continental United States.

Fuel Farm Management

USAirports offers Fuel Farm Maintenance, Operations and Management at Greater Rochester International Airport. We have a proven ability to manage fuel facility volumes for fuel sales in excess of 20,000,000 gallons annually. This is demonstrated by the operational and environment incident free safety record. USAirports received the highest audit rating from the Air Transport Association in 2006 and 2009 and again in 2012.